电子书百科大全 ITIL V3 Service Capability OSA - Operational Support and Analysis of IT Services Best Practices Study and Implementation Guide
Author: Tim Malone
ISBN-10: 1921523980
ISBN-13: 9781921523984
Release: November 3, 2008
Paperback: 220 pages
List Price $59.95
ITIL V3 Service Capability OSA - Operational Support and Analysis of IT Services Best Practices Study and Implementation Guide
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