Michael Wilkinson(Author)
Editorial Reviews
"This book shares ‘The Secrets’ that have been the basis of my facilitation practice for over a decade."--Kerri McBride, past chair, International Association of Facilitators
"In my career, I've seen many, many facilitators. Michael Wilkinson is the best. ‘The Secrets’ explain why."--Len Roberts, CEO, RadioShack
“We have trained over 100 leaders and business analysts in ‘The Secrets.’ Great facilitation works.” -Peter Scott, executive general manager, MLC – National Australia Bank
“At last there is a practical, hands-on guide for anyone who works with groups or teams. This book delivers!”--Ann Herrmann-Nehdi, CEO, Herrmann International, Hermann Brain Dominance Indicator
“Michael Wilkinson is hands down the most talented and effective facilitator with whom I have ever worked or seen. He combines his proven facilitation techniques and approaches with a keen strategic and business sense to consistently produce performance-based results.”--Brian A. Gallagher, president and CEO, United Way of America
“As the superintendent of a school district in the middle of an intensive organizational reform, I know the importance of facilitative leadership. Anyone who is considering organizational change will welcome this precise, concise, and lucid guide.” --Beverly Hall, superintendent, Atlanta Public Schools
Using this resource as your guide you will learn how to
- Ask questions that ignite a bonfire of responses
- Dynamically address the three reasons people disagree
- Resolve dysfunctional behavior in four stages
- Build consensus in meetings with five strategies
In addition, The Secrets of Facilitation is chock-full of real-world learning from myriad case studies and sample dialogues. Written as a practical resource, the book's numerous tips and checklists can be put into immediate use. Keep The Secrets of Facilitation handy to help you
- Get people excited and participating right from the beginning
- Use specific follow-up questions to challenge or probe responses
- Float an idea without disempowering the group
- Keep the energy high over a multi-day session
- Develop a custom process to meet a specific need
- Gain commitment to action and not just involvement in the discussion
Book Description