Exploring Internal Communication: Towards Informed Employee Voice

Exploring Internal Communication: Towards Informed Employee Voice

ISBN-10: 1472430670
ISBN-13: 9781472430670
Edition: 3
Release: March 31, 2015
Paperback: 197 pages
List Price95
Book Description
This third edition of Exploring Internal Communication includes new chapters on the history of internal communication, the evolution of employee engagement, the current state of practice, change communication, storytelling, research and measurement, an internal communication measurement dashboard, intranet management, and internal social media. It argues that internal communication practice is about keeping employees informed and at the same time giving them a voice that is treated seriously. The book is both a companion for internal communication courses and an exploration of key concepts for a strategic approach to practice that underpins employee engagement.