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Contact Center Complete Handbook - How to Analyze, Assess, Manage and Deliver Customer Business Needs and Exceed Customer Expectations With Help Desk, Call Center, Support Center and Service Desk

2016-06-22 分类：金融、投资评论(0)

Contact Center Complete Handbook - How to Analyze, Assess, Manage and Deliver Customer Business Needs and Exceed Customer Expectations With Help Desk, Call Center, Support Center and Service Desk

Author: Ivanka Menken
ISBN-10: 1742441343
ISBN-13: 9781742441344
Release: July 9, 2009
Paperback: 432 pages
List Price