The Dark Side of CRM: Customers, Relationships and Management
by: Nguyen, Bang; Simkin, Lyndon; Canhoto, Ana Isabel
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Publisher: Taylor and Francis(2015/8/11)
Language: English
ISBN-10: 1138803316
ISBN-13: 9781138803312
e-ISBN-10: 1317622006
e-ISBN-13: 9781317622000
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