Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process

Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
by: Galbraith, Jay R.
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Publisher: Wiley(2011/1/6)
Edition: 1
Language: English
ISBN-13: 9780787979195
e-ISBN-13: 9781118046869

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