Contact Center Complete Handbook – How to Analyze, Assess, Manage and Deliver Customer Business Needs and Exceed Customer Expectations With Help Desk, Call Center, Support Center and Service Desk
Author: Ivanka Menken
ISBN-10: 1742441343
ISBN-13: 9781742441344
Release: July 9, 2009
Paperback: 432 pages
List Price
未经允许不得转载：电子书百科大全 » Contact Center Complete Handbook – How to Analyze, Assess, Manage and Deliver Customer Business Needs and Exceed Customer Expectations With Help Desk, Call Center, Support Center and Service Desk